We hope our products make you feel Bold and Sexy. If you find that your purchase does not meet your satisfaction, we will gladly accept most merchandise for exchange, refund, or credit within 15 (fifteen) days from the date of purchase.
Before shipping merchandise back, you must obtain a Return Authorization Number (RA#) from ICU Signature by email. You will then be asked to complete the Return Authorization form. Once you have your RA#, ship the items back to us using the return address found on your invoice.
Except in the case of damaged, missing, or incorrect shipments, kindly note that the following items are not eligible for return:
Sale or Clearance Items
Exceptions to Nonreturnable Items Policy: Damaged, Missing or Incorrect Items:
Upon receipt, please immediately inspect your merchandise. In the rare case there is a damaged, missing or an incorrect item, contact us via email within 48 hours after receiving your package. One of our friendly customer service representatives will respond to your inquiry within 24 hours. If no attempt is made to contact us within 48 hours of shipment receipt, the sale is final.